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Centre at (+92‐21)‐‐‐ (or International Toll Free numbers) to cancel the reservation first and send an e‐mail to PIA Web Refund unit at [email protected] with web ticket receipt and last four digits of credit/debit card to process refund which takes working days. Estimated Reading Time: 8 mins. In case of flight cancellation, refund must be requested from the ticketing source (PK counter / Travel Agents).

All refund upon approval will be settled to the original mode of payment. In case of equipment change, PK will try its best to re-accommodate passengers on the same seats but allocation of same seats are not guaranteed.

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Currently this facility is available on selective domestic routes (Flights between Karachi, Lahore and Islamabad) Time criteria for Web Check-In starts 24 hours before flight departure and closes three hours before departure.

Passengers have to get their boarding passes issued at the airport web Check-In counter before flight closure time. Jan 01, Change of booking charges on international tickets will not be applicable in case of any change in reservation in the domestic sector within Pakistan. Positive Boarding Rules for the UK: To ensure punctuality of flights, all passengers must be at the Estimated Reading Time: 3 mins.

COVID SITUATION. Due to the ongoing COVID (novel coronavirus) outbreak situation globally, our flight operations have been limited.

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You will not be charged the regular change of booking fees on your international ticket to/from Pakistan, if you could not travel due to travel restrictions or if your flight was/has been cancelled (for travel till 15th June ).

Pakistan International Airlines Ticket Reschedule. To reschedule a ticket booked on a PIA flight, all you need to do is visit the website, enter your flight details- PNR number and surname.

You can modify your booking and reschedule your flight tickets based on availability. PIA offers easy and secure online booking. Through any PC or a mobile device with an Internet connection, travelers can book their tickets with ease.

Interestingly, sometimes PIA offers online discounts. The passengers have to check in by approaching PIA counters at the airport and collecting their boarding passes.